Shipping

We offer FREE ground shipping for all orders in the US. Please allow 7-10 business days for delivery depending on your destination. International shipping is flat rate $30. International orders take 1-3 weeks depending on the destination. Please check with your local authorities regarding possible duty and other fees that the destination country might have. Ciatara.com is not responsible for payment of duties and other fees for international shipments and no refunds are offered for shipments that have been refused. If you wish to have expedited shipping, please contact us for a quote.

Returns/Exchanges

We accept returns/exchanges on unused products in their original packaging within 14 days of purchase. Please contact us prior to sending a product for a return or exchange for authorization number.

Privacy

We don’t share any customer information such as name, address, telephone number etc. with any outside entity. All information is kept private and solely used for the purpose of billing and completing an order.